Identity Information

What personal information about me is collected?

Our identity verification process consists of collecting the following information:

  • Legal Name

  • Address

  • Phone Number

  • Date of Birth

  • Image of a government-issued ID

  • Social Security Number or Taxpayer Identification Number

Where is my data stored?

Linus uses a partner, Passbase, to store sensitive personal information. Passbase allows Linus to verify your identity without having to store your sensitive information on its own servers.

Linus keeps a copy of a minimal subset of your personal information on its servers. Data is encrypted in transit and at rest.

Why do you need my SSN?

Linus is required by its banking partner to collect and verify your SSN.

Financial Information

How is my bank account and/or card information handled?

If you transfer through our app, Linus never sees your sensitive bank information. For ACH, your bank account information is sent securely by you to our payment processor using Plaid. For card deposits, your card details are collected by our payment processor directly from the inputs in our app. For both methods, your sensitive payment information is never handled by Linus.

If you transfer through another method like check or wire, that requires you to contact our team, Linus may come into contact with some form of payment details. We will only keep this information for as long as is necessary to complete the transfer. After the transfer is complete, your payment information will be securely destroyed.

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